Shipping Policy
Delivery Locations
- We ship to customers across the UK and selected international destinations. If your location isn’t listed during checkout, please contact us at info@gorpets.co.uk for assistance.
Delivery Options and Times
Mainland UK:
- Standard Delivery:
- Delivery within 3–5 working days.
- Cost: £3.99 or free for orders over £50.
- Express Delivery:
- Delivery within 1–2 working days.
- Cost: £8.00.
Non-Mainland UK:
- Scottish Highlands: £16.00 (Two-Day Service).
- Applicable postcodes: AB31-56, G83, FK17-21, PH1-26, PH30-41, PH49-50.
- Scottish Islands/Isle of Man/Isle of Wight/Scilly Isles: £20.00 (Two-Day Service).
- Applicable postcodes: HS1-9, KA27-28, IV1-63, KW1-17, PA20-49, PA60-78, PH42-44, PO30-41, ZE1-3, IM, TR21-25.
- Northern Ireland: £14.00 (Two-Day Service).
- Applicable postcodes: All BT postcodes.
International Delivery:
- Delivery times and costs vary by destination. These will be calculated at checkout.
Note: Delivery times may vary during peak periods or due to unforeseen circumstances.
Order Processing
- Orders placed before 12pm on working days will be processed the same day.
- Orders placed after this time or on weekends/bank holidays will be processed the next working day.
Tracking Your Order
- Once your order is dispatched, you’ll receive a confirmation email with tracking details.
Shipping Restrictions
- Certain items may have restrictions due to size, weight, or shipping regulations. We’ll notify you if there’s an issue with your order.
Contact Us
- Email: info@gorpets.co.uk
- Phone: 0121 580 4984