Wholesale Policy
Eligibility for Wholesale Accounts
- Wholesale accounts are available to businesses such as pet stores, groomers, and distributors.
- To apply, you must provide a valid business registration number and proof of trading (e.g., VAT number, company website, or business license).
- Gor Pets reserves the right to approve or decline wholesale applications.
Minimum Order Requirements
- The minimum order value for wholesale purchases is £200 Ex.VAT.
- Specific products may have minimum quantity requirements, which will be detailed in your account or product listings.
Pricing and Discounts
- Wholesale pricing is exclusive to approved wholesale customers and is displayed after login.
- Prices are subject to change without prior notice, but confirmed orders will not be affected.
- Bulk discounts may be available for larger orders; please contact us for details.
Payment Terms
- Payments must be made in full at the time of order unless otherwise agreed in writing.
- Accepted payment methods include bank transfer, credit/debit cards, and Cheque
- For approved credit accounts, payment is due within 30 days of the invoice date. Late payments may incur additional fees.
Shipping and Delivery
- Shipping costs for wholesale orders will be calculated based on order size, weight, and destination.
- Orders will be dispatched within 2-3 business days of payment clearance.
- Gor Pets is not responsible for delays caused by courier services.
Returns and Exchanges
- Wholesale orders can only be returned for defective or damaged items.
- Damaged or defective products must be reported within 7 days of receipt with accompanying photographs.
- Approved returns will be replaced or credited to your account.
Exclusivity
- Gor Pets does not guarantee exclusivity for any product, brand, or geographic location. However, we are happy to discuss tailored arrangements for high-volume partners.
Use of Gor Pets Branding
- Approved wholesalers may use Gor Pets product images and descriptions for marketing purposes, provided they adhere to brand guidelines.
- Any misuse of Gor Pets branding or intellectual property may result in termination of your account.
9. Account Termination
- Gor Pets reserves the right to terminate wholesale accounts for violations of this policy or failure to meet payment terms.
10. Contact Us
- For questions or to apply for a wholesale account, please contact us:
📧 Email: info@gorpets.co.uk
📞 Phone: 0121 580 4984